FAQ

  • I've never had extensions. What do you recommend?

    You can feel comfort in knowing that there will be a thorough consultation at your appointment. We talk about your goals and you’re welcome to show some photos. You can always change your mind on the day about what set you want. As a beginner set, I either recommend Classics or Hybrids which will accentuate your natural lashes.

  • How often should I book my refills?

    A refill is recommended every 2-3 weeks. It’s important to book in a refill to maintain your lash extensions so that the grown out extensions can be removed safely and a new lash applied. This will keep your lashes look fresh and full.

  • I currently have lashes on from elsewhere. Can I get my lashes refilled still?

    Good news! We do accept foreign infills. However, if your lashes have been poorly applied and it is clear that your natural lashes have been damaged, a removal + new set will be recommended.

  • Do you accept card payments?

    We accept cash or card. If you choose to pay with card, there is a surcharge of 1.6%. If you choose to pay with cash, please bring the correct amount as no change can be provided.

  • Can I bring my kids/guests?

    If you’re unable to organise plans for your child, you may bring them to your appointment if they are able to sit in one place. There are sharp tools and a wax pot in the studio so it’s important that they remain in the guest chair for the entire appointment.

    As the studio is small, only one extra person can attend.

  • Do you accept Afterpay?

    Yes Afterpay is available in-store.